Customer Support

Game Foundry Support

Stuck on something, spotted a glitch, or have an idea worth forging? This page tells you exactly how to reach us — and what to expect once you do.

About Game Foundry

Game Foundry is a pocket design studio for anyone who dreams up tabletop games. Inside the app you can assemble a complete board game concept — choosing the player range, pacing, mechanics, components and win condition — and immediately receive a structured evaluation that grades each decision and points out where the design shines or stumbles. Beyond the workshop, the app trains your instincts with themed quiz challenges, walks you through multi-stage design dilemmas where every choice carries consequences, and offers a compact library of articles covering genres, mechanics, balance and the craft of writing rules. Whether you are sketching your very first prototype or refining your tenth, Game Foundry keeps the entire creative process organised in one place.

Keywords

board game design game concept builder design challenges tabletop mechanics balance analysis design scenarios game design learning
Forge ideas into finished concepts.
Every choice, honestly judged.
Practice decisions before the playtest.
Learn the craft behind great games.
Contact — write to us any time

Send Us a Message

The fastest route to a useful answer is a well-packed email. Here is what helps us help you:

1

Describe the situation

Tell us what you were doing in the app and what happened instead of what you expected.

2

Add your device details

Mention your device model and system version — small details often reveal the cause quickly.

3

Attach a screenshot

If something looks wrong on screen, a picture saves a dozen follow-up questions.

Response Time

Every message lands with a real person on our team. You can normally expect a reply within one to two business days; during busier stretches it may take slightly longer, but nothing goes unanswered. Feedback and feature suggestions are read with the same care as bug reports — many improvements in Game Foundry began as a note from a user.